Overview and General Information

At Ossie Naturals (hereinafter referred to as ” Ossie Naturals “, ON, “we”, “us”, “our”, or “Company”), we take the protection of your personal information seriously. This overview explains how we handle your personal data when you visit our website and use our services. Personal information encompasses any data through which you can be personally identified. For comprehensive details regarding our data protection practices under the General Data Protection Regulation (GDPR), please refer to our detailed privacy policy below.

Important Terminology:

Our organisation shall be referred to throughout this document as:

• ” Ossie Naturals “
• “ON”
• “Company”
• “Website”
• “we/our/us”

Any individual accessing our services shall be referred to as:

• “User”
• “Client”
• “Customer”
• “you/your”

Website Definition:

The term “Website” encompasses all digital platforms, websites, and electronic means owned and operated by Ossie Naturals, including but not limited to our primary domain https://ossienaturals.com. This includes all associated subdomains, mobile applications, and digital services provided under the Ossie Naturals brand.

 

Data Protection Commitment:

We maintain stringent protocols to protect your personal information, implementing comprehensive security measures that align with current industry standards and regulatory requirements. Our commitment to data protection extends across all our digital platforms and services, ensuring consistent protection of your information regardless of how you interact with our organisation.

 

Regulatory Compliance:

Our data protection practices strictly adhere to:

• General Data Protection Regulation (GDPR)
• Relevant national data protection laws
• International data protection standards
• Industry-specific privacy requirements

This overview serves as an introduction to our comprehensive privacy policy, which provides detailed information about how we collect, process, store, and protect your personal information. We encourage you to review our complete privacy policy for a thorough understanding of our data protection practices.

 

Updates and Modifications:

We regularly review and update our data protection practices to ensure continued compliance with evolving privacy regulations and to maintain the highest standards of data security. Any significant changes to our data protection policies will be communicated to our users through appropriate channels.

Note: This overview is intended to provide a general understanding of our data protection practices. For specific details about how we handle personal information, please refer to our detailed privacy policy sections that follow.

 

Data collection on our website

Who is responsible for the data collection?

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).The data collected on this website is processed by the website operator. The operator’s contact details can be found below:

Ossie Naturals Company S.L

Dungarvan, Co. Waterford
Ireland

Email: Contact form

Website: https://ossienaturals.com

 

How We Collect Your Data

At Ossie Naturals, we collect data in two primary ways: through voluntary submission and automatic collection.

Voluntary Information Submission
When you interact with our website, you may choose to provide certain information directly to us. This could include data you enter, such as your name or email address, when leaving a comment, subscribing to a newsletter, or submitting a contact form. Additionally, you have the option to create a user profile, which allows you to establish a username and password. Whilst we securely store your username, your password remains invisible in our records to maintain security.

Automated Data Collection
Our IT systems automatically collect certain data when you visit our website. This automatic collection begins as soon as you access our platform and gathers specific information about you and the device you’re using. This primarily includes technical data such as your browser type and operating system. During your visit, we may also log your IP address, the referring website that brought you to us, pages viewed, and the precise dates and times of your access to our website. Furthermore, we collect information about your interactions with our website, such as which links you click on, to help us understand how users engage with our content.

 

How Ossie Naturals Collects Your Personal Information

At OSSIE NATURALS, we gather personal information through various interactions with our users, which we have detailed comprehensively below to ensure complete transparency about our data collection practices.

Primary Collection Methods
Your personal information may be collected when you engage with our website through various touchpoints. This includes when you register as a user, browse through our pages, or actively use any of our online services. We also collect information when you reach out to us through any of our communication channels, such as sending us emails or submitting enquiries through our contact forms.

Interactive Engagement Collection
We may gather personal information when you participate in promotional activities that we offer. This includes instances where you enter our prize draws or competitions. Additionally, when we conduct research to improve our services, we may collect data through surveys, though we emphasise that participation in these surveys is entirely voluntary and at your discretion.

Business Process Collection
Personal information may also be collected during various business processes, including when you complete transactional forms or submit employment-related documentation. These collection points are essential for maintaining our business relationships and ensuring smooth service delivery.

Additional Collection Scenarios
Beyond these primary methods, we may collect personal information through other interactions related to various activities, services, features, or resources available on our website. This comprehensive approach ensures we can provide you with the best possible service whilst maintaining appropriate records of our interactions.

 

What Information Ossie Naturals Collects About You

Personal Identification Information
At Ossie Naturals, we collect various types of personal information when you interact with our services. Your personal details may include your name, date of birth, address, email, and telephone number. We want to emphasise that we only collect personal identification information when you voluntarily provide it to us. You maintain the right to visit our website anonymously, and whilst declining to provide personal information is always an option, this may limit your ability to engage in certain site-related activities.

Transaction and Preference Details
We maintain records of your transactions with Ossie Naturals, whether conducted through our website or at physical locations such as trade shows or events. To provide personalised service, we collect information about your preferences, including your favourite products and services. We also track your visits to our website, noting which resources you access and how you interact with our content. When you contact us through any communication channel, we keep records of our correspondence to ensure consistent service quality.

User Feedback and Engagement
We value your input and collect information about your experiences with Ossie Naturals. This includes comments and opinions you share about our services, feedback you provide, reviews you post, and responses to our surveys, competitions, and promotional activities. This information helps us improve our services and tailor them to better meet your needs.

Technical and Device Information
Our systems collect non-personal identification information during your interactions with our website. This technical data includes:

• Your browser type and specifications
• Operating system details
• Internet service provider information
• IP address
• Connected applications
• Device identifying numbers

Location and Additional Information
Whilst we don’t actively collect precise location data, your device’s IP address may provide us with approximate location information, limited to city, state, or country level. We may also gather any other publicly available information from which we can identify you, always in compliance with relevant data protection regulations.

All information collection is conducted in accordance with strict privacy protocols and data protection standards, ensuring your personal information remains secure and is used only for specified, legitimate purposes.

 

 

What Ossie Naturals Uses Your Personal Information For

Core Website Operations
At Ossie Naturals, we collect and process personal information for two fundamental purposes: ensuring proper website functionality and analysing visitor behaviour to enhance user experience. We treat all personal information as private and confidential, though we maintain certain rights to disclose information under specific circumstances as detailed below.

Legal Compliance and Data Security
We handle all personal information in strict accordance with the General Data Protection Regulation (GDPR) and other relevant data protection legislation. Your information is stored securely and processed according to established privacy protocols. Here’s how we utilise your personal information:

Operational and Transactional Purposes

• Website maintenance and operation
• Order processing and fulfilment
• Payment processing and fraud prevention
• Account management and user support
• Competition and promotion administration
• Customer service and communication

Marketing and Communication
With your explicit consent, we use your information to:

• Send personalised marketing communications
• Inform you about special offers and promotions
• Deliver newsletters and updates
• Provide relevant product recommendations
• Share information about events and competitions

Website Enhancement and Analysis
We utilise your data to:

• Improve website content and functionality
• Customise user experience
• Analyse user behaviour and preferences
• Enhance service delivery
• Optimise website performance

Security and Compliance
Your information helps us:

• Protect against unauthorised access
• Investigate and prevent illegal activities
• Comply with legal obligations
• Respond to law enforcement requests when required
• Maintain service security

International Data Transfers
While we may transfer and store data internationally, we implement robust security measures to ensure your information remains protected according to GDPR standards, regardless of location.

Duration of Data Retention
We maintain your personal information only for as long as necessary to fulfil the purposes outlined above. You have the right to access information we hold about you under data protection legislation.

Consent and Rights
By using our services, you acknowledge these data processing purposes as legitimate and not infringing upon your rights under GDPR. You maintain the right to object to processing and request information about your stored data.

Important Note: All information processing adheres to strict privacy protocols, with regular reviews to ensure ongoing compliance with current data protection standards.

 

Your Rights Regarding Your Data at Ossie Naturals

Fundamental Data Rights
As a valued user of Ossie Naturals’ services, you possess comprehensive rights concerning your personal data. We are committed to upholding these rights and ensuring you maintain control over your information at all times.

Right to Information Access
You have the unrestricted right to request detailed information about all personal data we store about you. This includes:

• What specific data we hold
• The origin of this information
• Who receives this data
• The precise purposes for which we use it

All such information requests are processed free of charge, demonstrating our commitment to transparency and data accessibility.

Right to Data Management
You maintain several crucial rights regarding your personal information:

• Right to Correction: You can request amendments to any inaccurate data
• Right to Restriction: You can ask for your data to be blocked from certain uses
• Right to Deletion: You can request the complete removal of your personal information

Communication and Support
Should you have any questions or concerns about privacy and data protection, our dedicated team is readily available to assist you. You can reach us through the contact information provided in our legal notice section.

Regulatory Complaints
It’s important to note that you retain the right to file formal complaints with appropriate regulatory authorities if you have concerns about how your data is being handled. This right exists independently of any internal complaint procedures we offer.

Contact Methods
For any enquiries regarding your data rights or to exercise any of these rights, please contact us through our official channels. We are committed to responding to all such requests promptly and comprehensively.

This straightforward approach to data rights management reflects our commitment to transparency and respect for your privacy rights while ensuring compliance with all relevant data protection regulations.

 

How Ossie Naturals Protects Your Information

Comprehensive Security Framework
At Ossie Naturals, we implement robust and multi-layered security measures to safeguard your personal information. Our comprehensive protection strategy encompasses data collection, storage, and processing practices, all designed to ensure the highest level of security for your information.

Data Protection Measures
We employ sophisticated security protocols to protect against:

• Unauthorised access to your personal data
• Unlawful alteration of stored information
• Unauthorised utilisation of your details
• Unwarranted disclosure of private information
• Accidental or deliberate destruction of data

Specific Security Implementations
Our security infrastructure includes:

• Advanced encryption protocols for data transmission
• Secure server environments with regular security updates
• Restricted access controls for staff members
• Regular security audits and vulnerability assessments
• Backup systems to prevent data loss
• Firewall protection against cyber threats

Information Storage Protection
We take particular care in protecting sensitive information such as:

• Your personal identification details
• Account passwords and login credentials
• Transaction records and financial information
• Any other confidential data stored on our website

Continuous Monitoring and Updates
Our security measures are not static but continuously evolve to address:

• Emerging security threats
• New technological vulnerabilities
• Changes in data protection regulations
• Enhanced security best practices

Through these comprehensive security measures, we strive to maintain the confidentiality, integrity, and availability of your personal information while in our care.

 

Third-party use of Personal Information

 

Analytics and Third-Party Tools at Ossie Naturals

Understanding Your Browsing Analysis
When you visit Ossie Naturals’ website, we conduct detailed statistical analyses of your browsing behaviour to enhance and improve our services. This analysis primarily utilises cookies and sophisticated analytical tools. It’s important to understand that most of our analytical data collection is anonymous, meaning we cannot identify you personally from the information gathered.

Our analytical processes are comprehensive and monitor various aspects of website interaction. These include your navigation patterns, the duration of your visits, and how you engage with different features of our website. This information helps us create a more user-friendly and efficient platform for all our visitors.

Third-Party Partnerships and Services
Ossie Naturals maintains relationships with numerous third-party service providers to enhance our website functionality and user experience. These partnerships are carefully selected and monitored. You may encounter various external connections throughout our website, including partner links, supplier portals, advertiser content, and licensed material from our trusted collaborators.

Privacy Considerations and User Protection
We take our responsibility for your privacy seriously, particularly regarding third-party interactions. Each external service provider maintains their own distinct privacy policies and operational procedures. While we carefully vet our partners, it’s important to note that we cannot control the content or practices of external websites. These sites may modify their policies or content without prior notice.

Key aspects we monitor include:

• Compliance with data protection regulations
• Security standards and protocols
• Privacy policy transparency
• User data handling practices
• Cookie and tracking policies

Your Control Over Data Collection
We believe in empowering our users with choice and control over their data. You have several options regarding analytical data collection and tracking:

• The right to object to analysis
• Control over cookie preferences
• Options to limit data collection
• Management of third-party tracking permissions

Recommendations for Safe Browsing
To ensure the best protection of your personal information, we recommend:

• Taking time to review third-party privacy policies before sharing any personal information. This small step can significantly enhance your online security.
• Regularly checking and updating your privacy settings on any linked services or platforms. Privacy settings can change with updates, so periodic reviews are essential.
• Exercising careful judgment when submitting personal information to external websites. Consider whether the information requested is necessary for the service you’re accessing.

Ongoing Protection and Support
Our commitment to your privacy extends beyond basic protection measures. We regularly review our partnerships, monitor compliance with privacy standards, and maintain transparent communication about our data collection practices. Our privacy team stands ready to assist with any questions or concerns you may have about data collection and analysis.

 

Who else processes information for Ossie Naturals?

Marketing and Analytics Services
Our marketing and analytics infrastructure relies on several trusted partners to deliver optimal services. Google Analytics plays a crucial role in processing order data and anonymous browsing behaviour, enabling us to enhance our marketing strategies and user experience. This collaboration helps us understand user patterns whilst maintaining strict privacy protocols.

Additionally, we utilise Google AdWords for advertising purposes, particularly within European markets. This service involves careful collection and application of personal data for creating personalised advertisements, always adhering to strict GDPR compliance standards.

Social Media Integration
Our social media presence is managed through various platforms, each processing specific types of data:

LinkedIn

• Processes email data for marketing purposes
• Maintains professional networking connections
• Facilitates business communications

Facebook and Instagram
These platforms process:

• Email communications
• Personal user data
• Browsing behaviour information
• Marketing-related content

Survey and Email Communications
We employ specialised services for gathering feedback and maintaining email communications:

SurveyMonkey
This platform handles:

• Email data processing
• Survey response collection
• Marketing feedback analysis

Delivery Services
For physical deliveries, we partner with reliable courier services:

Royal Mail and Other Couriers
These services process:

• Name and contact details
• Delivery addresses
• Telephone numbers
• Tracking information

Payment Processing Systems
We maintain secure payment processing through various providers:

Credit Card and Digital Payment Services
Our payment partners, including WooCommerce, Square, Stripe, Revolut and Bizum, handle:

• Credit card information
• Personal identification details
• Order revenue data
• Transaction processing

All payment processing adheres to stringent security protocols and international banking standards.

Affiliate Marketing Programme
Our affiliate marketing system processes anonymous order data to track and reward our marketing partners while maintaining user privacy.

Additional Third-Party Services
We continuously evaluate and implement additional services to enhance your experience. These carefully selected providers assist in:

• Website functionality improvement
• Product development
• Customer service enhancement
• Marketing optimisation

Privacy Assurance
All third-party processors are thoroughly vetted and must comply with our strict data protection standards. Each processor has specific access limitations and data handling protocols to ensure your information remains secure.

For detailed information about specific tools and plugins, please refer to our comprehensive “Plugins and Tools” section. We regularly update this information to maintain transparency about our data processing partnerships.

 

 

General information & Mandatory information

 

Data protection

Fundamental Commitment to Privacy
At Ossie Naturals, we maintain an unwavering commitment to protecting your personal data. Our approach to data protection goes beyond mere compliance; we consider it a fundamental responsibility to safeguard every piece of information you entrust to us. This commitment is reflected in our comprehensive data protection framework and stringent security measures that we continuously enhance and update.

Understanding Personal Data Collection
When you interact with our website, we collect various types of personal information. This includes essential identification data such as your name, contact details, account credentials, and personal preferences. We also gather technical information necessary for website functionality, including device specifications, browser information, and IP addresses. This collection process is always transparent, and we ensure you are informed about what data we collect and why.

Purpose and Usage of Data Collection
We believe in complete transparency regarding how we use your information. Your data helps us deliver personalised services and maintain high security standards. Through careful analysis of user behaviour and preferences, we can provide customised content recommendations and improve the overall user experience. This analysis also enables us to enhance our website functionality and tailor our service offerings to better meet your needs.

Security Implementation
Our security infrastructure is built on multiple layers of protection. We implement advanced encryption protocols and conduct regular security audits to ensure your data remains protected. Our controlled access systems and continuous monitoring protocols work together to create a robust security environment. These measures are regularly reviewed and updated to address emerging security challenges.

Internet Security Considerations
We must acknowledge that internet-based data transmission carries inherent risks. While we implement robust security measures, it’s important to understand that no internet transmission is completely secure. Email communications may be vulnerable, and there’s always a possibility of third-party interception. However, we work tirelessly to minimise these risks through our comprehensive security framework.

Protective Measures and Ongoing Commitment
As a growing business, we take a pragmatic approach to protecting your data. We implement industry-standard security protocols and maintain regular updates to our website security features. Our website hosting service provides reliable security measures, including regular backups and monitoring systems. We understand the importance of your data security and maintain vigilant oversight of our digital operations to ensure your information remains protected. Our commitment to safeguarding your data remains a priority as we continue to develop and enhance our services.

Your Role in Data Protection
We encourage our users to take an active role in protecting their data. This includes using strong passwords and enabling two-factor authentication when available. Being cautious with personal information sharing and regularly reviewing account security settings are essential practices we recommend to all our users. Your vigilance, combined with our security measures, creates a stronger protective barrier against potential threats.

Transparency and Communication
Open communication about our privacy practices is essential to maintaining trust. We promptly inform our users about changes to our privacy policies, security updates, and any developments in our data protection practices. This transparency extends to providing regular updates about industry security standards and best practices for protecting personal information.

Legal Compliance and Standards
Our data protection practices strictly adhere to current regulations, privacy laws, and industry security standards. We maintain compliance with international data protection frameworks and continuously adapt our practices to meet evolving legal requirements. This commitment to compliance ensures that your data is protected according to the highest legal and industry standards.

Support and Assistance
Our dedicated privacy team stands ready to address any concerns about how we handle your data. We understand that trust is earned through consistent, reliable data protection practices and transparent communication. Your confidence in our ability to protect your information drives us to maintain and enhance our security measures continuously.

Remember, while we strive to provide the highest level of data protection, your awareness and careful handling of personal information contribute significantly to overall security. Together, we can maintain a secure and trustworthy digital environment.

 

Revocation of Consent and Data Management

Your Right to Control Your Data
We respect your absolute right to control how your personal data is used. You may revoke any previously given consent for data processing at any time. This process is straightforward and does not require any complex procedures. A simple email stating your wishes is sufficient to begin this process, though we may continue to legally process any data collected before your revocation request.

Managing Your Communications Preferences

Email Communications
Our email management system allows you to have precise control over your communication preferences. Each email we send contains an unsubscribe link at the bottom. It’s important to note that unsubscribing from one type of communication (such as marketing emails) does not automatically unsubscribe you from others (such as order confirmations). This granular control allows you to receive only the communications you find valuable.

Accessing Your Personal Information
You have the right to access any personal information we hold about you. To request this information, simply send an email to Contact Us. We aim to respond to all requests promptly and comprehensively.

Updating Your Information
To ensure your personal information remains accurate and current, you can request updates or amendments by contacting us at Contact Us.We encourage you to keep your information up to date to ensure you receive the most relevant service from us.

Opting Out of Commercial Communications
Should you wish to stop receiving commercial communications, you have several options:

1. Use the unsubscribe link in any email
2. Contact our customer service team during business hours
3. Send an email to Contact Us specifying which communications you wish to opt out of

Data Deletion Requests
You have the right to request the deletion of your personal information from our systems. You also have the right to have this data corrected or blocked in compliance with the General Data Protection Regulation (GDPR), May 25, 2018. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

To initiate this process, please contact us at Contact Us with your deletion request. We will process your request whilst ensuring we maintain any information required by law or necessary for essential business operations, such as order history for accounting purposes.

Customer Service Support
Our customer service team is available to assist with any queries regarding your data management preferences during standard business hours. We aim to process all requests efficiently, though please allow some time for changes to take effect across all our systems.

Important Considerations
When requesting changes to your data preferences, please note:

• Some communications are essential for service delivery and cannot be opted out of
• Legal requirements may necessitate retaining certain information
• A short delay may occur while processing your requests
• Certain information may be retained for legal compliance and record-keeping purposes

Contact Methods
To exercise any of these rights or discuss your data preferences, please contact us through:

• Email: Contact Us
• Website contact form: https://ossienaturals.com/

We are committed to handling all data management requests promptly and transparently, ensuring you maintain control over your personal information while using our services.

 

 

Your Rights and Regulatory Compliance

Filing Complaints
If you believe there has been a breach of data protection legislation, you have the right to file a complaint with the Data Protection Commission (DPC), Ireland’s supervisory authority. The DPC is located at:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland

Your Data Rights
We acknowledge and respect your fundamental rights regarding your personal data:

1. Information Access
   You have the right to request information about your personal data that we store. Contact Us for any data-related enquiries.
2. Data Portability
   Upon request, we will provide your data in a structured, commonly used, and machine-readable format. Where technically feasible, we can transfer this data directly to another service provider at your request.
3. Data Management Rights
   You may request to:

• Access your personal data
• Correct inaccurate information
• Have your data erased (where legally permissible)
• Restrict or object to certain processing activities
• Withdraw your consent at any time

Contact Methods
For any data protection enquiries or to exercise your rights:

• General enquiries: Contact Us
• Privacy matters: Contact Us

Data Security
We employ standard SSL/TLS encryption for secure data transmission. You can verify this by checking for ‘https://’ and a padlock icon in your browser’s address bar.

Marketing Communications
You have the right to object to receiving marketing communications. Each marketing email includes an unsubscribe option, or you can email us at Contact Us to opt out.

Response Time
We aim to respond to all data-related requests promptly, typically within 30 days as required by law. If we need additional time to process your request, we will inform you.

 

Protection Against Unsolicited Communications

Use of Published Contact Information
Our website’s published contact information, including email addresses and other contact details, is provided solely for legitimate business communications and statutory requirements. We expressly prohibit the collection and use of this contact information for sending unsolicited promotional materials, advertisements, or any other unauthorised marketing communications.

Legal Action Against Misuse
Ossie Naturals reserves the right to take appropriate legal action in cases where our contact information is misused, including but not limited to:

• Unauthorised scraping of contact details
• Sending unsolicited promotional materials
• Distribution of spam emails
• Any automated collection or misuse of our contact information

Reporting Misuse
If you become aware of any misuse of our contact information or receive suspicious communications claiming to be from Ossie Naturals, please report this to Contact Us.

 

Data Collection and Cookies

What Are Cookies?

Cookies are small text files that play a crucial role in enhancing your browsing experience. When you visit our website, these files are downloaded and stored on your device (such as your computer, tablet, or smartphone). These small pieces of data help us recognise your device during subsequent visits and enable various essential website functions.

How Cookies Work
Cookies function as digital memory for our website. They allow us to remember your login details if you choose this option, understand how you navigate through our website, store your preferences and settings, provide personalised content and features, and help maintain the security of your browsing session.

 

Types of Cookies Used

Our website uses various types of cookies to enhance your browsing experience and provide essential functionality. Here’s a detailed explanation of the cookies we employ:

Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable core features such as secure login, shopping basket functionality, and secure payment processing. You cannot opt out of these cookies as they are vital for the website to operate effectively. Without these cookies, basic services like page navigation and access to secure areas would not be possible.

Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. These cookies collect anonymous information about your journey through our site, including which pages you visit most frequently, how you move between pages, and whether you encounter any error messages. This data helps us improve our website’s performance and your user experience. All information is aggregated and anonymised, meaning we cannot identify individual users.

Functionality Cookies
Our functionality cookies remember your preferences to personalise your experience. They store information about your choices, such as your preferred language, region, text size, and other customisable elements. These cookies enhance your browsing experience by eliminating the need to reset your preferences each time you visit our site.

Advertising Cookies
These cookies help us deliver personalised advertisements that are relevant to your interests. They track your browsing patterns across our website and may share this information with our advertising partners. These cookies also help us measure the effectiveness of our advertising campaigns by monitoring how visitors interact with our advertisements. You may notice our advertisements on other websites you visit after leaving our site.

Social Media Cookies
When you use social media features on our website (such as ‘Share’ buttons or social media feeds), these platforms may set their own cookies on your device. These third-party cookies operate under the respective social media platforms’ privacy policies. Our website includes integration with platforms such as:

• Facebook
• Twitter
• LinkedIn
• Instagram

Please note: While we carefully select our social media partners, we cannot control their cookie policies. We encourage you to review the privacy and cookie policies of these social media platforms independently.

Cookie Lifespan
Our cookies have varying durations:
Session Cookies: These temporary cookies last only during your browsing session and are deleted when you close your browser.
Persistent Cookies: These remain on your device for a specified period, typically between 30 days and 2 years, depending on their purpose.

Third-Party Cookies
When you visit external links or use third-party features on our website, you may encounter cookies from other organisations. We are not responsible for these third-party cookies and recommend reviewing their respective privacy policies. This includes cookies from:

• Payment processors
• Analytics services
• Advertising networks
• Social media platforms

Note: Please be aware that you will become subject to the rules and conditions of the linked site(s), tools, or applications to third-party, make yourself aware of the Terms of Use and Conditions of any sites you link to from Ossie Naturals’ website. Ossie Naturals does not accept any responsibility or liability for these policies. Please check these Terms & Conditions, and policies before you submit any personal details to those websites.

Your Cookie Choices
You have full control over how cookies are used whilst browsing our website. You can accept all cookies, modify your preferences through our cookie settings, reject non-essential cookies, or manage cookies through your browser settings.

If you wish to find out more information about how to enable, disable, or delete cookies from your web browser and more, you may want to visit “allaboutcookies.org“

Managing Your Cookie Preferences
You can control and manage cookies in several ways through your web browser settings. Each browser (such as Chrome, Safari, Firefox, or Edge) has its own cookie management tools where you can:

• View and delete existing cookies
• Block or allow new cookies
• Set preferences for different types of cookies
• Browse in private or ‘incognito’ mode

To manage cookies, access your browser’s settings or preferences menu. The exact location varies by browser, but it’s typically found under ‘Settings’, ‘Privacy’, or ‘Security’ options.

Please note: Blocking all cookies may affect your browsing experience and limit access to certain website features. If you need guidance on managing cookies in your specific browser, we recommend consulting your browser’s help documentation.

Regular Policy Updates
We regularly review and update our cookie policy to reflect changes in our practices and regulatory requirements. We recommend checking this policy periodically to stay informed about any updates to our cookie practices and policies.

For more detailed information about how we use cookies or to discuss your privacy concerns, please contact our privacy team atContact Us.

 

Server Log Files

Our website’s server automatically collects and stores certain technical information in “server log files” when you visit our website. This is standard practice for web servers and forms part of our routine system maintenance and security procedures.

• The following information is automatically recorded:
• Browser type and version (e.g., Chrome 96.0, Firefox 95.0)
• Operating system used (e.g., Windows, macOS, iOS)
• Referrer URL (the website you visited before arriving at our site)
• Host name of the accessing computer
• Date and time of each server request
• Your IP address
• Internet service provider

Data Usage and Protection
We want to assure you that this technical information:

• Is collected automatically as part of standard web server operations
• Is used solely for system security, statistical analysis, and technical administration of our website
• Will not be combined with other data sources that could identify you personally
• Is stored securely and accessed only by authorised technical personnel
• Is retained only for the duration necessary for technical purposes
• Is handled in compliance with applicable data protection regulations

This information helps us maintain website security, optimise our server performance, and troubleshoot technical issues when they arise. We process this data based on our legitimate interest in ensuring the technical stability and security of our website.

 

 

Contact Forms and Registration

When you submit enquiries through our contact form, we collect and process your information with the utmost care and attention to privacy. We collect the information you provide in the contact form, including your contact details, for three essential purposes:

• Responding to your immediate enquiry
• Addressing any follow-up questions
• Maintaining a record of our communication

Your information remains strictly confidential, and we never share it with third parties without your explicit permission. We process your contact form data in accordance with the General Data Protection Regulation (GDPR, May 25, 2018). By submitting the form, you consent to this processing. You maintain the right to revoke your consent at any time via email, request deletion of your data, and access information about how your data is used.

Regarding data retention, we maintain your contact form information until you request its deletion, revoke your consent, the purpose for storage no longer exists, or statutory retention periods expire.

 

Website Registration

When you register on our website to access additional features, we require mandatory information to be completed in full, valid consent from users aged 18 or above, and parental/guardian consent for users under 18. Your registration data is used exclusively for providing access to specific website functions, sending important website updates, communicating technical changes, and managing your account.

Our registration data processing follows GDPR guidelines, ensuring your rights to:

• Revoke consent at any time
• Request data deletion
• Access your stored information
• Receive copies of your data

 

Children’s Privacy Protection

While our digital assets and products can be used by individuals under 18 years of age, all purchases must be made by a parent or legal guardian who is 18 or older. We take specific measures to protect young users through stringent safeguards, including no intentional collection of data from under-18s, immediate removal of any inadvertently collected information, requirement of parental consent for users under 18, and regular monitoring for age-appropriate content. All transactions, subscriptions, and purchases must be completed by an adult, ensuring proper oversight and protection of younger users whilst they engage with our educational content and services.

If you believe we have inadvertently collected information about a child under 18, please contact us immediately at Contact Us. Upon notification, we will promptly investigate the matter, remove any identified information, take steps to prevent future occurrences, and notify you of actions taken.

All collected information is stored securely, processed in compliance with GDPR, subject to regular security reviews, and protected by appropriate technical measures. For any concerns or requests regarding your data privacy, please refer to our “Revocation of Consent” section or contact our data protection team directly.

 

 

Plugins & tools

Social Media Plugins

Our website includes plugins for various social networks. These plugins can be recognised by their respective logos on our site.

Facebook plugin

Our website includes plugins for the social network Facebook. The Facebook plugins can be recognised by the Facebook logo or the ‘Like’ button on our site. For an overview of Facebook plugins, visit https://developers.facebook.com/docs/plugins/.

When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook “Like” button whilst you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses this data. For more information, please see Facebook’s privacy policy at https://www.facebook.com/policies

LinkedIn plugin

Our site uses functions from the LinkedIn network. The LinkedIn plugin can be recognised by the LinkedIn logo. Each time one of our pages containing LinkedIn features is accessed, your browser establishes a direct connection to the LinkedIn servers. LinkedIn has informed that you have visited our web pages from your IP address. If you use the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn can associate your visit to our website with your user account. We would like to point out that, as the provider of these pages, we do not know the content of the data transmitted or how it will be used by LinkedIn. For more information, please see LinkedIn’s privacy policy at https://www.linkedin.com/legal/privacy-policy

Instagram plugin

Our website contains functions of the Instagram service. These functions are offered by Instagram. The Instagram plugin can be recognised by the Instagram logo. If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram. For more information, please see Instagram’s privacy policy at https://www.instagram.com/about/legal/terms/api/

YouTube plugin

Our site uses functions from YouTube. The YouTube plugin can be recognised by the YouTube logo. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here, the YouTube server is informed about which of our pages you have visited. If you are logged into your YouTube account, YouTube can associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account. Please note that, as the operator of this site, we do not know the content of the data transmitted to YouTube or of how YouTube uses this data. For more information, please see YouTube’s privacy policy at https://www.youtube.com/about/policies/#community-guidelines

 

Other Social Media Plugins

When you visit our website, a direct connection between your browser and other social media servers is established via the plugin on our website. This enables social media platforms to receive information that you have visited our site from your IP address. This allows social media platforms to associate visits to our site with your user account.

Please note that, as the operator of this site, we have no knowledge or control of the content of the data transmitted to social platforms or how they use this data. For more information, please see their respective Privacy Policies and Terms & Conditions.

Important Notes:

• You will become subject to the rules and conditions of the linked social platform(s), site(s), tool(s), or applications when using these plugins.
• Please familiarise yourself with the Terms of Use and Conditions of any sites you link to from our website.
• Ossie Naturals does not accept any responsibility or liability for these policies.
• Please check these Terms & Conditions and policies before submitting any personal details to those websites or platforms.
• If you do not want social media platforms to associate your visit to our site with your social media account, please log out of your social media accounts.

 

Other Plugins

Ossie Naturals uses plugins for different purposes, amongst them to make the website, services, products, and programmes we offer more appealing and to improve your experience whilst you are using the website and surfing through it, always based on compliance with the General Data Protection Regulation (GDPR), 25th May 2018.

If you visit one of our pages featuring other plugins, a connection to their servers is established. Here, their servers are informed about which of our pages you have visited.

If you are logged in to your account and/or their account, we/they allow you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your account.

No additional data is collected, or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per the General Data Protection Regulation (GDPR), 25th May 2018. You can revoke consent to the storage of your data and email address, as well as their use for sending the newsletter or any other data, at any time. Please refer to the “Revocation of your consent to the processing of your data” section above. The data processed before we receive your request may still be legally processed.

 

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly.

For this purpose, your browser has to establish a direct connection to Google’s servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of Ossie Naturals’ website and in compliance with the General Data Protection Regulation (GDPR) of 25th May 2018.

If your browser does not support web fonts, a standard font is used by your computer.

Please refer to Google’s official sites for further information about handling user data at https://developers.google.com/fonts/faq and Google’s privacy policy at https://www.google.com/policies/privacy/.

 

Google Maps

Our Website uses the Google Maps map service via an API. It is operated by Google.

To provide this service and use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in Ireland and stored there. The provider of this site does not influence this data transfer.

The use of Google Maps is in the interest of making our website appealing, providing more features, and facilitating the location of places specified by us on Ossie Naturals’ website and in compliance with the General Data Protection Regulation (GDPR), 25th May 2018.

Please refer to Google’s official site for further information about handling user data at https://policies.google.com/privacy

 

Shopify/WooCommerce

On Ossie Naturals’ pages, we may utilise Shopify or WooCommerce as our e-commerce platform. When you purchase through our store, we collect the personal information you provide, including:

• Name
• Billing and shipping addresses
• Email address
• Phone number
• Payment information (processed securely through WooCommerce/Shopify’s payment processors)
• Order history
• Shopping preferences

When you visit our WooCommerce/Shopify-powered store, it automatically collects certain information about your device, including:

• Browser type
• IP address
• Time zone
• Information about cookies
• Pages you visit
• Products you view

This information helps us:

• Process your orders
• Screen orders for potential fraud
• Provide you with relevant product information
• Improve our store offerings
• Communicate with you about your orders
• Deliver targeted marketing if you have opted in

WooCommerce/Shopify’s servers and data centres are located primarily in the United States and Ireland. By using our Shopify-powered store or WooCommerce store, your information may be transferred to these locations in compliance with the General Data Protection Regulation (GDPR), 25th May 2018.

For more detailed information about how Shopify processes your data, please refer to Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy and WooCommerce’s Privacy Policy at https://woocommerce.com/pl/privacy-policy/

You can request to access, correct, or delete your personal information held within our WooCommerce/Shopify store by contacting us directly. Please note that WooCommerce/Shopify may retain certain information as required by law or for legitimate business purposes.

 

 

CRM Software (Customer Relationship Management)

Ossie Naturals uses CRM software to track and manage customer relationships. It records interactions between our business, prospects, and our existing customers. The CRM software places all relevant customer data like contact information, history, and transaction summaries into a concise live record, whilst we keep your data safe and in compliance with the General Data Protection Regulation (GDPR), 25th May 2018.

We may integrate CRM with e-commerce platforms, marketing automation software, customer service software, and other business applications to facilitate an enhanced and coordinated customer experience.

This CRM provides a collection of integrated customer-related functions, or all-in-one functionality, such as marketing automation, email marketing, e-commerce tools, website management, and sales-related functions such as contact, account, sales analytics, and pipeline management to replace the need for additional solutions and better serve our clients to craft an exceptional end-to-end customer experience and operate at maximum efficiency.

All transactions are processed via a third-party PCI-compliant provider. All transactions are processed via third-party providers using WooCommerce payments and embedded forms from a secure server hosted by Square, Stripe, or other payment providers we may use. See the “Security” section for more details.

 

 

Newsletter Opt-in

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product information, programme details, or service information. We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters, contests, or surveys. We may share your information with these third parties for those limited purposes mentioned, provided that you have given us your permission.

Newsletter Data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected, or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

On Ossie Naturals’ website, you may subscribe to our newsletter, which may be used for advertising purposes. Our newsletters may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of our online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email, the time opened and which links within the email you click on. This allows us to adapt the content of future newsletters to send you more relevant content, programmes, products, or services that are more personalised to your needs and interests.

We will, therefore, process any data you enter onto the contact form only with your consent per the General Data Protection Regulation (GDPR), 25th May 2018. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter or by sending us an email as displayed in the “Revocation of your consent to the processing of your data” section above. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription, when said data will be deleted. The data we have stored for other purposes (e.g. email addresses for the members’ area) remains unaffected.

Email Communications Management

We partner with trusted email service providers to manage and deliver our email communications. These providers help us maintain and protect your email preferences and ensure secure and efficient delivery of our newsletters and updates.

Communications Commitment

We store your name and email address for the purposes of delivering the communications mentioned previously. We promise these communications will be sent from time to time and will not spam you. Our commitment is to provide valuable, relevant content whilst respecting your privacy and communication preferences.

 

 

Safe Space Policy

Ossie Naturals strives to create a safe and respectful space for all users. This section outlines prohibited activities and our response procedures regarding user conduct and safety.

Prohibited Activities
Ossie Naturals strictly prohibits spamming, harassment, rude or demeaning comments, communicating threats, solicitations, chain letters, and pyramid schemes across all our platforms. This list serves as a reference point and is not exhaustive. We retain sole discretion in determining what constitutes inappropriate behaviour.

1. Harassment and Abuse

• Any form of verbal, written, or emotional harassment
• Discriminatory behaviour or language
• Bullying or intimidation tactics
• Personal attacks or derogatory comments
• Unsolicited aggressive behaviour

2. Inappropriate Communications

• Spam messages or content
• Unsolicited commercial advertisements
• Chain letters or messages
• Pyramid schemes or fraudulent solicitations
• Mass messaging or flooding
• Malicious links or content

3. Threatening Behaviour

• Direct or indirect threats
• Intimidating communications
• Hostile or aggressive messaging
• Any form of cyberstalking

 

Scope of Application
This policy applies to all communications through our website, comments, contact forms, direct emails, newsletter correspondence, and social media channels. Ossie Naturals maintains the right to remove content or block contact from individuals who violate these guidelines.

This policy applies to all Ossie Naturals platforms and channels, including but not limited to:

• Website comments sections
• Contact forms
• Direct email communications
• Newsletter correspondence
• Social media interactions
• Customer service communications
• Live chat features
• Forum discussions
• Community boards

Our Commitment to Kindness
At the heart of our safe space policy lies our fundamental belief in kindness. We expect all users to:

• Treat others with respect and dignity
• Engage in constructive dialogue
• Practice empathy and understanding
• Support positive community interactions
• Report inappropriate behaviour when witnessed

 

Enforcement
When violations occur, Ossie Naturals may take immediate action without prior notice. This includes content removal, account suspension, or permanent blocking from our services. We prioritise the safety and well-being of our community in all enforcement decisions.

Reporting and Response
Users encountering prohibited behaviour should report it promptly to our support team. We address serious violations within 24 hours of notification. Standard concerns are processed according to severity and circumstance.

If you encounter any behaviour that violates our safe space policy, we encourage you to:

1. Document the incident
2. Report it immediately through our designated channels
3. Provide any relevant evidence or context
4. Await our response and investigation

Response Timeline
We aim to address all reported violations within:

• 24 hours for serious violations
• 48-72 hours for standard complaints
• 5 working days for general concerns

Additional Information
For comprehensive details regarding our policies and procedures, please refer to our complete Terms & Conditions

Contact for Concerns
If you have any questions or concerns about our safe space policy, please contact our dedicated support team at Contact Us.

Remember: Your safety and comfort within the Ossie Naturals community are our primary concerns. Together, we can maintain a positive, supportive, and enriching environment for all.

 

Analytics & advertising

 

Google Analytics And Your Data

Our website utilises Google Analytics, a sophisticated web analytics service operated by Google. This service helps us understand how visitors interact with our website to improve their experience.

Data Collection and Processing
Google Analytics operates by placing “cookies” – small text files – on your computer. These cookies analyse your website usage patterns. The information collected is typically transmitted to and stored on Google servers located in Ireland. To protect your privacy, we have implemented IP anonymisation, meaning your IP address is automatically shortened within the European Union or European Economic Area before transmission. Only in rare circumstances might a full IP address be transmitted to Ireland, where it is immediately truncated.

Legal Basis
Our use of Google Analytics cookies is founded upon legitimate interest in accordance with Art. 6 (1) (f) DSGVO, enabling us to analyse user behaviour to optimise both our website functionality and advertising effectiveness.

Your Control Over Data Collection
We respect your right to control your data. You have several options to prevent Google Analytics from collecting your information:

Browser Settings: You may adjust your browser settings to refuse cookies, though this might limit your access to some website features.

Opt-out Browser Add-on: Google provides a specific browser add-on that prevents Google Analytics from collecting your data. This add-on is compatible with Chrome, Safari, Firefox, and Microsoft Edge browsers. You can download and install it from: https://tools.google.com/dlpage/gaoptout?hl=en

Data Usage
Google processes this information on our behalf to:

• Evaluate website usage
• Generate reports about website activities
• Provide additional services related to the website and internet usage

Important Privacy Safeguard: Google maintains strict data separation – your IP address collected through Google Analytics will not be combined with other Google-held data.

For additional information about Google Analytics’ privacy practices, you may visit Google’s dedicated privacy documentation.

 

Restrictions On Use

Usage Limitations
Ossie Naturals provides this website exclusively for non-commercial and personal use. Our primary purpose is to inform visitors about Ossie Naturals, our content, materials, products, programmes, and services. Any usage beyond these parameters requires explicit written consent from Ossie Naturals.

Prohibited Activities
Without prior written authorisation from an official Ossie Naturals representative, users are strictly prohibited from:

• Co-branding: Any display of names, logos, trademarks, or other identifying elements that might reasonably suggest a third party’s right to display, publish, or distribute our website or its contents.
• Framing: Presenting our website content within another website’s framework or structure.
• Hyperlinking: Creating unauthorised links to our website from external sources.

Compliance and Enforcement
Upon discovery of unauthorised co-branding, framing, or hyperlinking, users must cooperate fully with Ossie Naturals to immediately cease such activities. We retain the right to take appropriate action against any unauthorised use of our website.

Commercial Usage
Any commercial utilisation of this website requires explicit written permission from Ossie Naturals. Interested parties must submit formal requests for commercial usage rights to our designated representatives.

For comprehensive information regarding these restrictions and other terms of service, please consult our complete Terms & Conditions. Ossie Naturals maintains the right to enforce these restrictions and take necessary action against violations to protect our digital assets and brand integrity.

Enquiries regarding permitted usage or requesting authorisation should be directed to our designated contact channels. We evaluate each request individually whilst maintaining our commitment to protecting our brand and digital presence.

Contact Us

Limitation Of Liability

Scope of Limited Liability
Ossie Naturals, including our subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors, hereby disclaims liability for any damages arising from the use of our services. This limitation encompasses:

• Incidental damages
• Direct damages
• Indirect damages
• Punitive damages
• Actual damages
• Consequential damages
• Special damages
• Exemplary damages
• Loss of revenue or income
• Pain and suffering
• Emotional distress
• Similar damages

This limitation applies even in circumstances where Ossie Naturals has been made aware of the possibility of such damages occurring.

Financial Liability Cap
The collective liability of Ossie Naturals, including our subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) shall not exceed the greater of:

1. €100, or
2. The amount you have paid to Ossie Naturals for the applicable content, product, or service from which the liability arises.

This limitation applies to all forms of legal action, whether based on contract, tort, or any other legal theory. By using our services, you acknowledge and accept these liability limitations as reasonable and appropriate.

These limitations of liability form an essential basis of the bargain between you and Ossie Naturals, and shall remain in force regardless of any failure of the essential purpose of any limited remedy.

 

Publicly Visible Information

User-Generated Content Visibility
When engaging with Ossie Naturals’ digital platforms through comments or other interactive features, certain information may become publicly accessible. We believe in transparency regarding which elements of your information remain private and which may be visible to other users.

Profile Creation Requirements
To establish a user profile on our platform, you must provide:

Mandatory Information (Private):

• Email address (strictly confidential and never publicly displayed)
• Password (encrypted and secure)
• Username (will be publicly visible)

Optional Information (Publicly Visible):

• Avatar/Profile picture
• Profile description
• Website link

Public Visibility Parameters
Other users of our platform may see:

• Your chosen username
• Your avatar (if uploaded)
• Any profile description you choose to share
• Website links you choose to associate with your profile

Privacy Safeguards
We maintain strict controls over your private information. Your email address, whilst essential for account management and communication, remains confidential and protected within our secure systems. We employ industry-standard encryption and security measures to protect your mandatory profile information.

User Control
You maintain complete control over your optional public information and may modify or remove it at any time through your account settings. We recommend regularly reviewing your public profile to ensure it reflects your current preferences for public visibility.

Profile Management
Users can adjust their public information at any time through their account settings. Should you require assistance in managing your public profile information, our support team stands ready to provide guidance while maintaining our commitment to your privacy.

 

 

Sensitive Personal Information

Prohibited Information
Ossie Naturals explicitly advises against submitting sensitive personal information through our website or any associated digital platforms. This protective measure safeguards your privacy and reduces potential risks associated with data exposure.

Definition of Sensitive Personal Information
For clarity, sensitive personal information includes, but is not limited to:

• Social security numbers or national insurance numbers
• Information about racial or ethnic origin
• Political opinions or affiliations
• Religious or philosophical beliefs
• Trade union memberships
• Health and medical information
• Genetic or biometric data
• Criminal history or records
• Sexual orientation or preferences
• Financial account details
• Government-issued identification numbers

Voluntary Submission Protocol
Should you, despite our recommendation, choose to submit sensitive personal information through any of our digital channels, such information will automatically fall under the protection of this Privacy Policy. However, please note that:

1. We cannot guarantee absolute security for voluntarily submitted sensitive information
2. Such submission is entirely at your own risk
3. We strongly discourage this practice for your own protection

Data Protection Measures
Whilst we maintain robust security measures to protect all user data, we specifically recommend against sharing sensitive personal information to minimise potential risks. Our standard security protocols include:

• Data encryption
• Secure servers
• Regular security audits
• Restricted access protocols

Best Practices
We strongly encourage users to:

• Communicate only necessary, non-sensitive information
• Use appropriate communication channels for sensitive matters
• Contact our support team if unsure about information sharing
• Exercise caution when sharing personal details online

If you have inadvertently shared sensitive information, please contact our support team immediately so we can take appropriate action to protect your privacy.

 

Security Measures And Protocols

Payment Security
Ossie Naturals employs advanced security measures for all financial transactions through our website. We exclusively utilise trusted payment processors, including WooCommerce, Square, Stripe, Revolut and Bizum, ensuring your payment information remains secure through encryption technology. It’s important to note that Ossie Naturals never directly handles or stores your credit card details—we merely receive confirmation once your bank authorises the payment.

Website Encryption
Your entire browsing experience on our website is protected through comprehensive encryption protocols. This security measure ensures that all data transmitted between your device and our servers remains private and secure, protecting your personal information from unauthorised access.

Password Security
All passwords used for the Ossie Naturals website and associated digital channels must be for individual use only. You bear full responsibility for maintaining the security of your password. Ossie Naturals maintains the right to monitor password security and may, at our discretion, require you to change your password if it’s deemed insufficiently secure. In cases where passwords fail to meet our security standards, we reserve the right to require immediate password changes or, if necessary, terminate the account.

Prohibited Security Activities
We strictly prohibit any attempts to compromise our system security or tamper with system resources and accounts. The use or distribution of security-compromising tools, including password-guessing programmes, cracking tools, or network probing tools, is expressly forbidden. Should you become involved in any system security violations, Ossie Naturals reserves the right to share your details with system administrators at other sites to resolve security incidents.

Investigation and Enforcement
Ossie Naturals maintains the right to investigate suspected violations of our Terms & Conditions, Disclaimer, and Privacy Policy. We will fully cooperate with law enforcement authorities or court orders requesting information about individuals posting any messages or materials that violate our policies. By accepting these terms, you waive and hold Ossie Naturals harmless from any claims resulting from actions taken during investigations or from consequential actions taken by either Ossie Naturals or law enforcement authorities.

These security measures form an integral part of our commitment to protecting your personal information and maintaining the integrity of our digital platforms. We regularly update our security protocols to address emerging threats and maintain the highest standards of data protection.

 

 

Changes And Updates To Privacy Policy

Policy Modifications
Ossie Naturals maintains the right to update and modify our privacy policy at our discretion. These updates ensure our policy remains current with evolving digital practices, legal requirements, and service offerings.

Notification Methods
When significant changes occur to our privacy policy, we may notify users through various channels, including:

• Website announcements
• Direct email communications
• Blog posts
• Other appropriate communication methods

We determine the most suitable notification method based on the nature and significance of the changes implemented.

Last Updated Date
Each revision of our privacy policy includes an updated “Last Updated” date at the beginning of the document. This date serves as the effective date for all new provisions, and the updated policy supersedes all previous versions.

User Responsibility and Acceptance
We strongly encourage all users to regularly review our privacy policy for any modifications. Your continued use of our website, programmes, products, services, or any digital platforms following the posting of changes constitutes your acceptance of these modifications.

Important Notice: If you disagree with any aspects of our privacy policy, we kindly request that you discontinue using our website and services. By continuing to use any Ossie Naturals platforms or services, you explicitly acknowledge and agree to all elements of our current privacy policy, including any future updates or modifications.

This approach to policy updates ensures transparency whilst maintaining the flexibility needed to adapt to changing circumstances and requirements in the digital landscape.