Soft Cleanse Balm™
The art of gentle transformation.
This velvety cleansing balm melts away makeup, impurities, and the day’s stress without disrupting your skin’s delicate balance. Calendula-infused olive oil leads nine botanical oils in a formula that cleanses whilst nourishing. Enhanced with Protelan ENS for perfect rinsing—transforms to milk on contact with water, leaving only softness behind.
For skin that deserves cleansing without compromise.
60g — €48
120g — €85
Cleansing Redefined
This is cleansing as it should be—effective yet gentle, thorough yet nourishing. The balm’s velvety texture melts on contact with skin warmth, creating a luxurious slip that dissolves even waterproof makeup without tugging or stripping. What makes it exceptional is what happens next: add water and watch it transform into a milky emulsion that rinses completely clean, leaving skin soft, balanced, and perfectly prepared for your next skincare steps.
The formula begins with our signature calendula infusion—fresh calendula flowers steeped in extra virgin olive oil for 4-5 hours at low heat, then rested to capture maximum healing compounds. This golden infusion calms inflammation and accelerates skin repair whilst you cleanse. Coconut oil’s lauric acid provides antimicrobial protection, keeping skin clear without disruption. Hemp seed oil delivers the perfect omega balance, strengthening your barrier whilst regulating oil production.
The cleansing intelligence comes from careful formulation. Safflower oil’s high linoleic acid content dissolves congestion in pores whilst maintaining hydration. Castor oil’s ricinoleic acid draws out impurities from deep within pores, creating an optimal environment for clear skin. Grapeseed oil ensures the formula never feels heavy, providing antioxidant protection whilst balancing sebum.
Our plant-derived emulsifier, Protelan ENS, is the secret to that perfect rinse. Unlike harsh surfactants, it transforms the oil into a milky cleanser on contact with water, removing every trace of makeup and impurity whilst depositing a veil of hydration. Cetyl alcohol provides that cushiony texture, while decyl glucoside ensures thorough cleansing without irritation.
The essential oil blend completes the experience. Frankincense promotes cellular renewal and reduces the appearance of ageing. Lavender calms both skin and senses, making evening cleansing a ritual of restoration. Lemon provides natural antibacterial action and gentle brightening, leaving skin looking fresh and clear.
Use it nightly and notice the difference. Makeup melts away effortlessly. Congestion clears without harsh extraction. Your skin feels clean but never tight, soft but never greasy. This is cleansing that respects your skin’s intelligence whilst ensuring pristine results.
Ingredients & Composition

Our signature infusion. We steep whole calendula flowers in extra virgin olive oil until it transforms into liquid gold—a process that captures the plant's full anti-inflammatory and regenerative power. This infusion calms irritated skin, from eczema to psoriasis, while supporting tissue repair and natural healing processes. The antioxidants fight free radicals and support collagen production, softening the appearance of fine lines. Rich in beneficial fats, it forms a protective barrier that locks in moisture and improves elasticity. Gentle enough for the most sensitive skin, potent enough to deliver visible results.

Mediterranean gold for your skin. Rich in squalene and monounsaturated fatty acids, extra virgin olive oil delivers deep hydration while strengthening your skin's natural barrier against moisture loss. The polyphenols and vitamin E work as powerful antioxidants, neutralising free radicals and protecting against premature ageing. Its anti-inflammatory properties calm irritation and reduce redness while supporting the healing of damaged tissue. Promoting collagen production, it helps maintain elasticity and firmness, softening the appearance of fine lines. This ancient oil doesn't just moisturise—it actively nourishes, protects, and helps restore skin to its healthiest state. A perfect balance of gentle care and powerful results.

The tropical moisture magnet. Rich in lauric acid (48%) and medium-chain fatty acids, this oil penetrates deeply to restore your skin's protective barrier whilst preventing water loss. Its antimicrobial properties combat acne-causing bacteria, while natural anti-inflammatory compounds soothe redness and calm conditions like eczema and dermatitis. Packed with vitamin E and antioxidants, coconut oil neutralises free radicals and promotes collagen production, improving elasticity and supporting wound healing. Despite its richness, it absorbs readily without feeling heavy, delivering immediate comfort to dry, inflamed skin. Studies have shown a significant improvement in atopic dermatitis symptoms through restored barrier function. This is intelligent hydration—moisturising, protecting, and healing in one pure ingredient.

The perfect balance architect. This emerald-green oil contains the ideal 3:1 ratio of omega-6 to omega-3 fatty acids, mirroring your skin's natural requirements for optimal health. Its unique composition strengthens the skin barrier whilst drawing moisture deep into cells, providing lasting hydration without heaviness. The gamma-linolenic acid (GLA) delivers powerful anti-inflammatory benefits, calming conditions like eczema and dermatitis whilst regulating sebum production—hydrating dry areas without triggering breakouts in oily zones. Rich in vitamins A, C, and E plus antioxidants, hemp seed oil combats free radical damage, softening fine lines and improving elasticity through enhanced cell regeneration. Its lightweight, non-comedogenic nature makes it suitable for all skin types, from sensitive to acne-prone. The oil's barrier-strengthening properties help skin resist infection and accelerate healing. This is skin harmony—balancing, protecting, and renewing without disruption.

The lightweight powerhouse. Pressed from wine grape seeds, this oil delivers exceptional benefits with a feather-light touch. Its high linoleic acid content (70%) makes it perfect for balancing oil production—hydrating dry areas while preventing clogged pores in oily zones. Rich in vitamin E and antioxidants, it protects against sun damage and boosts collagen production, softening fine lines while improving elasticity. The antimicrobial properties help combat acne-causing bacteria, making it one of the few oils that actually help clear skin rather than congesting it. Despite being deeply moisturising, grapeseed oil is completely non-comedogenic and absorbs instantly without residue. Its antioxidants also help fade scars and even skin tone, creating a clearer, more uniform complexion. This is intelligent hydration—light enough for acne-prone skin, powerful enough for anti-ageing.

The linoleic acid champion. With the highest linoleic acid content (78%) of any botanical oil, safflower delivers exceptional moisture whilst strengthening your skin's protective barrier. This lightweight oil creates a breathable seal that prevents water loss without clogging pores, making it ideal for all skin types, especially acne-prone complexions. Its powerful anti-inflammatory properties soothe irritation and reduce redness, calming everything from sensitivity to mild eczema. As a natural cleanser, safflower oil dissolves stubborn makeup and impurities through oil-attracts-oil chemistry, purging pores whilst maintaining skin's natural balance. The high vitamin E content provides antioxidant protection against environmental damage, while the oil's emollient nature leaves skin feeling soft and smooth. Despite its effectiveness at removing excess sebum, it never strips or disrupts your skin's acid mantle. This is intelligent cleansing and hydration—non-comedogenic moisture that actually helps clear skin whilst protecting it.

The healing humectant. Uniquely rich in ricinoleic acid (90%), this thick oil penetrates deeply to deliver intense moisture whilst drawing additional hydration from the air into your skin. Its powerful anti-inflammatory properties reduce swelling and redness, making it exceptional for sensitive and irritated skin conditions. The oil's antimicrobial action fights acne-causing bacteria, whilst its molecular structure allows it to cleanse deep within pores without causing congestion. Castor oil creates an optimal healing environment for minor wounds and abrasions, accelerating recovery whilst preventing scarring. Rich in antioxidants and omega fatty acids, it combats free radicals that cause premature ageing, softening fine lines and evening skin tone through enhanced cell turnover. Its ability to boost circulation brings fresh nutrients to skin cells, promoting a more radiant complexion. Despite its thickness, when properly emulsified, castor oil rinses clean whilst leaving skin profoundly soft. This is therapeutic cleansing—purifying, healing, and protecting in one powerful ingredient.

Nature's protective seal. This golden wax creates a breathable barrier that locks in moisture and shields skin from environmental damage without clogging pores. Rich in vitamin A and antioxidants, it supports cell regeneration and collagen production, helping to soften fine lines while maintaining elasticity. The anti-inflammatory properties calm irritated skin—from eczema to rosacea—while its emollient nature keeps skin soft and hydrated. Despite forming a protective layer, beeswax remains non-comedogenic, making it suitable even for acne-prone skin. It helps minor cuts and abrasions heal while reducing itching and discomfort. This is what keeps all the beneficial ingredients working where they're needed most.

The Luxury Emulsion Architect. Protelan ENS flakes act as the sophisticated foundation of this cream, ensuring a unified formula that delivers actives flawlessly. This self-emulsifying O/W base is entirely derived from vegetable sources, blending the oil and water phases into a single, luxurious matrix. It provides a unique, silky finish to the skin, delivering outstanding moisturising properties without any greasiness or heaviness. Unlike traditional emulsifiers, Protelan ENS is free from ethoxylated compounds—a key factor for its "clean beauty" status, meeting the highest modern standards. Its primary role is to create a stable, homogenous emulsion that prevents separation, ensuring every dose of the Multi-Active Complex is delivered evenly. Furthermore, it supports the cream's moisturising abilities, enhancing the skin's overall health and texture. This is formulation elegance—a stable, clean base that guarantees a superior application experience and allows every active ingredient to perform at its peak.

The texture perfector. Despite its name, this fatty alcohol from coconut oil is nothing like drying ethanol—it's a skin-loving emollient that creates silky smoothness. Acting as a protective film-former, cetyl alcohol locks in moisture by reducing water loss, keeping skin soft and supple throughout the day. Its waxy nature helps stabilise formulations, creating that perfect balm texture that melts beautifully on skin without feeling greasy. As a co-emulsifier, it ensures oils and water-based ingredients work in harmony, delivering even distribution of beneficial ingredients. Unlike pore-clogging waxes, cetyl alcohol is non-comedogenic and gentle enough for sensitive and acne-prone skin. It reinforces your skin's natural barrier function, helping it better defend against environmental stressors whilst maintaining optimal hydration levels. In cleansing balms, cetyl alcohol provides that luxurious slip and cushion, allowing gentle massage without tugging. This is formulation intelligence—creating elegant textures that enhance both product performance and skin comfort.

The gentle cleanser. Derived from coconut oil and plant sugars, this mild surfactant provides thorough cleansing without disruption. Unlike harsh detergents that strip skin bare, decyl glucoside removes dirt, oil, and makeup whilst preserving your natural moisture barrier. Its sugar-based molecular structure creates a luxurious lather that rinses clean, leaving skin feeling soft and hydrated rather than tight or dry. With one of the lowest irritation scores among cleansing agents, it's gentle enough for the most sensitive skin, including those with eczema or rosacea. This plant-derived ingredient enhances the mildness of any formula, allowing other beneficial ingredients to work without causing sensitivity. Its biodegradable nature and renewable sourcing make it as kind to the environment as it is to skin. In cleansing balms, decyl glucoside aids the emulsification process, ensuring complete removal of impurities whilst maintaining that silky after-feel. This is modern cleansing chemistry—effective purification that respects your skin's delicate ecosystem.

The dual protector. This powerful antioxidant works two ways—protecting your skin and preserving the formula. For your skin, it neutralises free radicals that cause premature ageing while strengthening the moisture barrier to prevent water loss. Its anti-inflammatory properties soothe irritated skin and help with conditions like eczema. By promoting collagen production and improving elasticity, it helps soften fine lines and even skin tone. For the formula, vitamin E prevents the precious oils from oxidising, maintaining their potency and extending shelf life naturally. It ensures every ingredient stays fresh and effective from first use to last—protection that works inside the jar and on your skin.

The universal soother. Lavender's anti-inflammatory and antibacterial properties make it exceptional for calming irritated skin, from burns to eczema, while promoting collagen growth for faster healing. Its antimicrobial action helps keep skin clear and healthy. But lavender works deeper than skin—its anxiolytic compounds reduce stress and anxiety, transforming your skincare routine into a moment of genuine calm. The same molecules that soothe inflammation also promote better sleep and emotional balance. This is why evening application becomes restorative—your skin heals while your mind unwinds. A timeless essential oil that brings both visible calm to reactive skin and inner peace to busy minds.

Ancient wisdom for modern skin. Revered for millennia, frankincense helps reduce the appearance of wrinkles and scars while promoting a more youthful complexion. Its natural antibacterial and antiseptic properties keep skin clear and healthy, helping prevent blemishes while supporting healing. Beyond skin benefits, frankincense transforms your skincare ritual into a moment of calm—its grounding aroma reduces stress and anxiety while promoting inner peace. The compounds that make skin look better also help you feel better, improving mood and concentration. This sacred resin brings both visible renewal and emotional balance, making evening application a restorative ritual for skin and spirit alike.

The brightening purifier. Cold-pressed from fresh lemon peel, this citrus oil delivers natural cleansing power through its high limonene content (65-70%). Its astringent properties help tighten pores and refine skin texture whilst controlling excess oil production—perfect for congested or acne-prone complexions. The natural antibacterial compounds fight breakout-causing bacteria, while gentle citric acid provides mild exfoliation, shedding dead cells to reveal brighter skin beneath. Rich in vitamin C and antioxidants, lemon oil helps fade hyperpigmentation and acne marks whilst protecting against free radical damage. Its ability to stimulate circulation brings fresh oxygen to skin cells, promoting that coveted healthy glow. In cleansing formulas, lemon oil cuts through sebum and impurities whilst leaving skin feeling refreshed, never stripped. The uplifting citrus aroma provides aromatherapeutic benefits, energising the senses during your cleansing ritual. This is nature's clarifying agent—purifying and brightening whilst maintaining skin's delicate balance.
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Treat your skin as the gentle guardian it is, for it reflects not just your health, but the depth of the care you show yourself.
Preserved in Amber Glass
Why Amber Glass? Performance Through Protection.
When formulating our products, the vessel matters as much as what it contains. Amber glass represents our commitment to preserving botanical potency and delivering measurable results.
The Science of Preservation
Amber glass blocks 90-95% of UV radiation through iron and sulfur compounds integrated into the glass structure. This selective light filtration prevents photodegradation—the breakdown of active compounds when exposed to light. For formulations rich in antioxidants, essential oils, and botanical extracts, this protection translates directly to maintained efficacy.
Studies demonstrate vitamin C serums in amber glass retain potency three times longer than those in clear containers. Essential oils maintain their therapeutic properties. Botanical extracts preserve their bioactive compounds. This isn’t an aesthetic choice—it’s performance preservation.
Chemical Integrity
Glass is chemically inert. Unlike plastic containers that can leach plasticisers or react with essential oils, glass maintains absolute barrier integrity. No migration, no interaction, no compromise. Your formulation remains exactly as crafted, from first application to last.
The impermeable nature of glass also prevents moisture ingress and oxidation—two primary causes of product degradation. Combined with light protection, this creates optimal preservation conditions for our unrefined, organic ingredients.
Measurable Benefits
- Extended Potency: Active ingredients maintain efficacy throughout the product’s lifespan
- Texture Stability: Formulations retain their intended melt point and absorption rate
- Scent Preservation: Natural aromatic compounds remain true without oxidation
- Colour Integrity: Botanical ingredients maintain their natural hues
Sustainable by Design
Amber glass is infinitely recyclable without quality degradation. Each jar can be repurposed, recycled, or returned to the glass stream indefinitely. This aligns with our commitment to considered production—creating products that perform without environmental compromise.
Performance through protection. Results preserved in amber.
- Your Ritual
- Who this is for
- Care & Natural Character
- Safety & Trust
- Ingredients (INCI)
The balm’s golden hue comes from our calendula infusion—a sign of its healing potency.
Evening cleanse: Scoop a hazelnut-sized amount (or more for full face and neck) with dry fingers. Warm between palms until it melts to oil. Massage onto dry skin in circular motions for 30-60 seconds, focusing on areas with makeup or congestion. The balm dissolves everything—waterproof mascara, long-wear foundation, daily grime.
The transformation: Add warm water to your hands and continue massaging. Watch as the balm turns milky-white, emulsifying perfectly. This isn’t just visual—it’s Protelan ENS creating the perfect rinse. Continue for another 30 seconds, then rinse thoroughly with warm water. No residue, only softness.
Morning refresh: Use a smaller amount (pea-sized) for a gentle morning cleanse. Perfect for removing overnight sebum without stripping. Massage briefly, add water, rinse clean.
Weekly treatment: Apply generously and leave on as a nourishing mask for 5 minutes before emulsifying and rinsing. The calendula and botanical oils deliver intensive healing during this extended contact.
With Ossie products: Follow with Bio-Lipid Serum Oil™ on damp skin for enhanced absorption. The clean, balanced canvas allows serums to penetrate optimally.
This sophisticated cleansing balm addresses multiple skin needs through gentle efficacy:
Perfect for: Anyone wearing makeup or sunscreen daily—removes everything without harsh rubbing. Dry or dehydrated skin needing moisture-preserving cleansing. Sensitive skin requires gentle yet thorough cleansing. Those seeking to simplify—one product for cleansing and the first moisture step.
Excellent for: Mature skin benefiting from massage and nourishment whilst cleansing. Combination skin—cleanses oily areas whilst hydrating dry patches. Post-procedure skin needing ultra-gentle cleansing. Evening facial massage rituals—the slip is perfect for lymphatic drainage.
Consider carefully if: You prefer foaming cleansers—this is oil-based luxury, not bubbles. You have active fungal acne—some oils may not be suitable. You want quick cleansing—this is a ritual, not a rush.
This is cleansing elevated—for those who understand that how you cleanse determines how your skin behaves.
Your cleansing balm contains our signature calendula infusion and eight botanical oils. Here’s how to preserve its integrity.
Simple care: Store at room temperature—the balm softens in heat, firms in cold, but always melts perfectly on skin. Keep water out of the jar—use dry hands or our bamboo spatula (sold separately). Close tightly after use to preserve the essential oils. Use within 12 months of opening.
What makes it special: Each batch varies slightly depending on our calendula harvest—deeper gold indicates a particularly potent infusion. The texture changes with temperature, but performance remains consistent. You may notice tiny calendula particles occasionally—these are healing compounds from our infusion, not impurities.
The frankincense and lemon oils create a unique aromatic signature that evolves—brighter when fresh, deeper as it matures. All completely natural variations.
We use pure botanical oils, beeswax, and essential oils. Here’s what you should know.
Before first use: This balm contains essential oils (frankincense, lavender, lemon). Patch test if you have sensitive skin. Contains beeswax—not suitable for those with bee product allergies.
Important to know: Lemon oil can increase photosensitivity—always follow with mineral sunscreen in morning routines. The balm may temporarily blur vision if it gets in the eyes—rinse out easily with water.
All products are made in our workshop, where we use various botanical ingredients and bee products. Safe for pregnancy, but consult if concerned about essential oils.
External use only. Avoid direct eye contact—use a separate eye makeup remover if preferred.
Our promise: This is a cosmetic cleansing balm designed to remove makeup and impurities whilst maintaining skin comfort. While our ingredients offer additional benefits, we make no medical claims. Most notice immediate softness and improved skin clarity with regular use.
Contact us: Questions about double cleansing? Need tips for removing stubborn makeup? Wondering about jar sizes? Reach out. We’re here to help perfect your cleansing ritual.
Thank you for choosing botanical intelligence for your skin.
Full INCI Declaration: Glyceryl Stearate & Cetearyl Alcohol & Stearic Acid & Sodium Lauroyl Glutamate (Protelan ENS), Cocos Nucifera (Coconut) Oil, Ricinus Communis (Castor) Seed Oil, Cannabis Sativa (Hemp) Seed Oil, Vitis Vinifera (Grape) Seed Oil, Carthamus Tinctorius (Safflower) Seed Oil, Cetyl Alcohol, Decyl Glucoside, Olea Europaea (Olive) Fruit Oil & Calendula Officinalis Flower Extract, Cera Alba (Beeswax), Tocopherol (Vitamin E), Boswellia Carterii (Frankincense) Oil, Lavandula Angustifolia (Lavender) Oil, Citrus Limon (Lemon) Peel Oil
Naturally occurring compounds from essential oils: Limonene, Linalool, Citral, Pinene, Geraniol
We empower your skin to thrive.
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